Home
Cake Pops
Best Sellers
Birthdays
Weddings
Holidays
Special Occasions
Corporate Events
Gift Add-Ons
Hot Cocoa Bombs
About Us
Customer Reviews
Gallery
FAQs
Contact Us
Home
Cake Pops
Best Sellers
Birthdays
Weddings
Holidays
Special Occasions
Corporate Events
Gift Add-Ons
Hot Cocoa Bombs
About Us
Customer Reviews
Gallery
FAQs
Contact Us
Search
SHIPPING POLICY
PACKAGING:
Cake pops are individually wrapped in cellophane bags with twist ties
Bubble wrap is included in all packages
Ice packs will ONLY be included from April 1st to September 30th - unless specifically requested by customer
SHIPPING CARRIERS:
Orders are shipped through the following services
USPS Priority Mail - delivery in 3 days after order is shipped
USPS Priority Mail Express - delivery in 1-2 days after order is shipped
FedEx Home Delivery - delivery in 1-5 days after order is shipped
FedEx Overnight - next day delivery
ORDER SHIPMENT:
Orders shipment dates are based upon your event date and chosen method of shipment
Shipment confirmation email with the package tracking number will be sent to the email account on your order
Allow 24 hours for the tracking system to display accurate information
Packages are no longer in our control after they are scanned into the shipping facility
We cannot be held accountable for shipment delays or damages of any kind
Claims must be filed directly with USPS or FedEx for delays or damages
We will NOT issue refunds for delays or damages
During the summer months we recommend USPS Priority Mail Express Shipping for quick delivery
REFUND/RETURN POLICY
REFUNDS:
Due to the tedious, handcrafted nature of our products, we will NOT provide refunds for cake pop orders
Shipment delays and damage claims must be filed directly with USPS or FedEx
RETURNS:
Cake pops and treats CANNOT be returned regardless of the reason
Unauthorized package returns will not be accommodated or refunded
CANCELLATION POLICY
Cancellations are accepted until 7 days prior to event date with the following options:
Refunds will incur a 10% cancellation fee
Payments made can be transferred to another order within 3 months from the original order date
We will not provide refunds for orders cancelled less than 7 days prior to event date regardless the circumstances
GUARANTEES/DISCLAIMERS
We will do our best to ensure that your order is decorated to your specifications
Every cake pop is handmade and dipped
Decorative finishes are done by hand and are subject to the artistic interpretation of our expert decorators.
If you provide us with a photograph for inspiration and duplication,
we make no claims for exact duplication of the work done by other decorators
Home
Cake Pops
Best Sellers
Birthdays
Weddings
Holidays
Special Occasions
Corporate Events
Gift Add-Ons
Hot Cocoa Bombs
About Us
Customer Reviews
Gallery
FAQs
Contact Us