Popular Questions
What is a Cake Pop?
A Cake Pop is all the yummy goodness of cupcakes hand rolled into a ball, dipped in chocolate, and served on a stick. Our Cake Pops come individually wrapped in cellophane bags with twist ties making them portable and mess free!
What's your minimum order?
Our minimum order quantity is one dozen (12 cake pops).
How do I place an order?
You can order online, over the phone 1.800.370.7780 or email us at popacake.info@gmail.com
Do you deliver?
Yes, we do! We offer local delivery of our cake pops across Chicagoland and we ship nationwide!
Can I customize my cake pop order?
Minor customizations like color changes can be requested during checkout. If what you're looking is more custom feel free to contact us via email or phone.
How long do cake pops last?
You can keep your cake pops at room temperature for up to one week and three weeks in the refrigerator.
How far in advance can I order?
Since each of our cake pops are made-to-order by hand, we ask that orders be placed as soon as possible to account for holiday rushes & shipping times.
A Cake Pop is all the yummy goodness of cupcakes hand rolled into a ball, dipped in chocolate, and served on a stick. Our Cake Pops come individually wrapped in cellophane bags with twist ties making them portable and mess free!
What's your minimum order?
Our minimum order quantity is one dozen (12 cake pops).
How do I place an order?
You can order online, over the phone 1.800.370.7780 or email us at popacake.info@gmail.com
Do you deliver?
Yes, we do! We offer local delivery of our cake pops across Chicagoland and we ship nationwide!
Can I customize my cake pop order?
Minor customizations like color changes can be requested during checkout. If what you're looking is more custom feel free to contact us via email or phone.
How long do cake pops last?
You can keep your cake pops at room temperature for up to one week and three weeks in the refrigerator.
How far in advance can I order?
Since each of our cake pops are made-to-order by hand, we ask that orders be placed as soon as possible to account for holiday rushes & shipping times.
Order Type |
Processing Time |
Example Shipping/Delivery Schedule |
Regular Cake Pop Order |
3 Business Days |
Order Placed on Monday (1/1) Shipping Date Thursday (1/4) Delivery via USPS Priority Mail following Monday (1/8) Delivery via USPS Express Mail Saturday (1/6) |
Large Cake Pop Order (4 dozen or more) |
5 Business Days |
Order Placed on Monday (1/1) Shipping Date following Monday (1/8) Delivery via USPS Priority Mail Thursday (1/11) Delivery via USPS Express Mail Wednesday (1/10) |
Custom or Corporate Cake Pop Order |
Two Weeks |
Order Placed on Monday (1/1) Shipping Date following Monday (1/15) Delivery via USPS Priority Mail Thursday (1/18) Delivery via USPS Express Mail Wednesday (1/17) |
Express/Overnight Orders |
Please Call Us at (800) 370-7780 |
Dependent upon Event Date May require Rush Order Fees & Express Shipping |
Cake Pop Questions
How should I store my cake pops?
Our cake pops will remain fresh for up to one week at room temperature. For a longer shelf life, you may refrigerate our cake pops for up to three weeks. We do not recommend freezing our cake pops.
What is the nutritional/calorie information?
Our cake pops contain about 150 calories. Detailed nutritional information can be provided upon request. Our cake pops will remain fresh for up to one week at room temperature. For a longer shelf life, you may refrigerate our cake pops for up to three weeks. We do not recommend freezing our cake pops.
Are Pop-A-Cake’s treats Kosher?
Unfortunately, we do not offer Kosher cake pops & treats at this time.
Do your cake pops contain nuts?
We do not use any peanut ingredients or peanut oils in our cake pop recipes. However, we cannot guarantee the supplies we purchase have not come in contact with peanuts.
Do you have vegan/gluten free cake pops?
Unfortunately, We do not offer vegan/gluten free cake pop options at this time.
How many cake pops should I order?
As many as you want! That said, we recommend 1 or 2 per person if cake pops are your main dessert.
Are there any new flavors coming out?
We offer seasonal flavors, so please come back and check our selection.
Do you have an ingredient list?
We do, just send us an email and we'll get back to you.
Can I cancel my order?
Cancellations are accepted up to 7 days prior to event date, but will incur a 20% cancellation fee.
Instead of cancelling you may opt to transfer the payments you made can to another order within 3 months from the original order date
We will not provide refunds for orders cancelled less than 7 days prior to event date regardless of the circumstances.
Do you offer gift orders?
Yes, we do! Gift orders can be delivered across Chicagoland or shipped nationwide with a personalized gift message. Rest assured we won’t include any pricing information or receipts with your cake pop gift order.
Do you offer large/bulk cake pop orders for events & parties?
Yes, we cater to many weddings and large events! Our cake pops can be customized by color, décor, and flavor to fit your events every need!
Do you offer corporate gifts?
Yes! We offer a variety of corporate gift options that can be customized with your corporation’s logo and colors.
For detailed pricing and options, contact us at (800)370-7780 or popacake.info@gmail.com
Do you offer wholesale?
Yes, we do! Wholesale inquiries can be directed to popacake.info@gmail.com
Our cake pops will remain fresh for up to one week at room temperature. For a longer shelf life, you may refrigerate our cake pops for up to three weeks. We do not recommend freezing our cake pops.
What is the nutritional/calorie information?
Our cake pops contain about 150 calories. Detailed nutritional information can be provided upon request. Our cake pops will remain fresh for up to one week at room temperature. For a longer shelf life, you may refrigerate our cake pops for up to three weeks. We do not recommend freezing our cake pops.
Are Pop-A-Cake’s treats Kosher?
Unfortunately, we do not offer Kosher cake pops & treats at this time.
Do your cake pops contain nuts?
We do not use any peanut ingredients or peanut oils in our cake pop recipes. However, we cannot guarantee the supplies we purchase have not come in contact with peanuts.
Do you have vegan/gluten free cake pops?
Unfortunately, We do not offer vegan/gluten free cake pop options at this time.
How many cake pops should I order?
As many as you want! That said, we recommend 1 or 2 per person if cake pops are your main dessert.
Are there any new flavors coming out?
We offer seasonal flavors, so please come back and check our selection.
Do you have an ingredient list?
We do, just send us an email and we'll get back to you.
Can I cancel my order?
Cancellations are accepted up to 7 days prior to event date, but will incur a 20% cancellation fee.
Instead of cancelling you may opt to transfer the payments you made can to another order within 3 months from the original order date
We will not provide refunds for orders cancelled less than 7 days prior to event date regardless of the circumstances.
Do you offer gift orders?
Yes, we do! Gift orders can be delivered across Chicagoland or shipped nationwide with a personalized gift message. Rest assured we won’t include any pricing information or receipts with your cake pop gift order.
Do you offer large/bulk cake pop orders for events & parties?
Yes, we cater to many weddings and large events! Our cake pops can be customized by color, décor, and flavor to fit your events every need!
Do you offer corporate gifts?
Yes! We offer a variety of corporate gift options that can be customized with your corporation’s logo and colors.
For detailed pricing and options, contact us at (800)370-7780 or popacake.info@gmail.com
Do you offer wholesale?
Yes, we do! Wholesale inquiries can be directed to popacake.info@gmail.com
Shipping/Delivery Questions
Do you offer nationwide shipping?
Yes, we do! You can see all the available delivery options at checkout.
When will my order arrive?
As close to your event date as possible! You can enter delivery/arrival time at checkout. We make and ship order out Monday through Thursday to guarantee maximum freshness. In the summer we do not recommend delivery dates of Monday and Tuesday to avoid exposing your cake pops to heat over the weekend in shipping facilities.
Will my order arrive fresh?
Even if you place an order months in advance, we don't make any cake pops until the day of shipment to guarantee maximum freshness.
Do you ship to PO BOXES?
We do not recommend shipping to PO Boxes.
Can you guarantee delivery date?
We do our best to accommodate every request. If you have any special occasion, we recommend choosing an early arrival date 1 or 2 days prior your event or USPS Express Shipping.
Yes, we do! You can see all the available delivery options at checkout.
When will my order arrive?
As close to your event date as possible! You can enter delivery/arrival time at checkout. We make and ship order out Monday through Thursday to guarantee maximum freshness. In the summer we do not recommend delivery dates of Monday and Tuesday to avoid exposing your cake pops to heat over the weekend in shipping facilities.
Will my order arrive fresh?
Even if you place an order months in advance, we don't make any cake pops until the day of shipment to guarantee maximum freshness.
Do you ship to PO BOXES?
We do not recommend shipping to PO Boxes.
Can you guarantee delivery date?
We do our best to accommodate every request. If you have any special occasion, we recommend choosing an early arrival date 1 or 2 days prior your event or USPS Express Shipping.
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© POP-A-CAKE 2019
ALL IMAGES ARE SUBJECT TO COPYRIGHT & ARE PROPERTY OF POPACAKE, LLC.
© POP-A-CAKE 2019
ALL IMAGES ARE SUBJECT TO COPYRIGHT & ARE PROPERTY OF POPACAKE, LLC.